Frequently Asked Questions
1. Are your apartments hotels?
No, our apartments are fully private homes set up for short and extended stays. You get a living area, a kitchen, a bathroom and others, depending on the apartment unit required for your stay.
2. How does check-in work?
We offer simple, self-check-in instructions so you can arrive at a time that suits you and full details are shared before your stay.
3. Is there someone I can contact during my stay?
Yes. While you have full privacy in your apartment, our team is available should you need assistance, have a question, or experience an issue.
4. Are the apartments suitable for longer stays?
Absolutely. Many guests stay for weeks at a time. With kitchens, living areas, and storage space, our apartments are designed to feel comfortable beyond just a few nights.
5. Do you provide housekeeping?
Apartments are professionally cleaned and prepared before arrival. Housekeeping during longer stays can be arranged where required.
6. Are your apartments close to transport links?
Yes, good transport access is a priority for us. Most locations are close to train, tube, or bus routes, making it easy to move around London.
