Frequently Asked Questions

No, our apartments are fully private homes set up for short and extended stays. You get a living area, a kitchen, a bathroom and others, depending on the apartment unit required for your stay.
We offer simple, self-check-in instructions so you can arrive at a time that suits you and full details are shared before your stay.
Yes. While you have full privacy in your apartment, our team is available should you need assistance, have a question, or experience an issue.
Absolutely. Many guests stay for weeks at a time. With kitchens, living areas, and storage space, our apartments are designed to feel comfortable beyond just a few nights.
Apartments are professionally cleaned and prepared before arrival. Housekeeping during longer stays can be arranged where required.
Yes, good transport access is a priority for us. Most locations are close to train, tube, or bus routes, making it easy to move around London.